CERTIFICATIONS

services Provided

work experience

LEAD GEN l APPOINTMENT SETTING

• Prospecting: Identifying potential leads and researching relevant contacts or businesses.
• Outreach: Initiating contact through calls, emails, or other communication channels to schedule appointments or generate interest.
  
• Qualification: Assessing the suitability of leads by gathering essential information and understanding their needs.
  
• Appointment Setting: Securing meetings or calls between potential clients and sales representatives.
  
• Database Management: Maintaining accurate records of interactions and updating contact information in spreadsheet.
  

• Editing Graphics and Videos for Posting
• Posting and Scheduling: Publishing content across platforms and scheduling posts for optimal reach
  
• Community Engagement: Responding to comments, and messages, and fostering interactions with the audience
  

• Inquiries Handling: Addressing customer queries, issues, or requests via various communication channels like phone, email, or chat.
• Documentation and Records: Maintaining records, updating databases, and organizing administrative tasks.
  
• Problem Resolution: Assisting customers in resolving complaints or problems effectively and efficiently.
  
• Coordination: Collaborating with different departments to ensure customer needs are met and issues are resolved.
  
• Administrative Support: Assisting in various administrative tasks such as scheduling appointments, managing calendars, and providing general office support.
  

TESTIMONIALS

"Really love that she's available really often to do unexpected tasks that we need to finish asap"

"Mikee is such a kind freelancer and very helpful with the project. She always makes sure that she meets the client's expectations. I would recommend her service. Thank you, Mikee. I would hire you again if needed".

"It was great working with her. She is the VA that don1t need to spoon feed and own the project and get the work done. I like to work with her again and contact her for more work. I will recommend her to other clients on upwork"